The Music Lounge

Support

Need help with your account, coins, gifts, payouts or a stream? We're here.

Email us

Send it from the email on your account and include your username. We usually reply within 1–2 business days.

In the app

Go to Profile → Settings → Help Center for quick answers, or tap Message support to chat with the team.

Delete your account

  1. Open The Music Lounge and go to Profile → Settings → Delete account.
  2. Type DELETE and confirm.

This permanently removes your profile, photos, followers and follows, and your login. Coins can't be refunded, so withdraw any earnings first. Can't get into the app? Email support@musiclounge.app from the address on your account and ask us to delete it.

Problems with emails or links

If a confirmation or password link says it has expired, open the app and request a new one: Resend email on the confirm screen, or Forgot password? on the log-in screen. Check your spam folder for emails from noreply@musiclounge.app.